Clinical Staff

Located across the country, UDSMR's respected clinical team provides an array of training, coding, consulting, and support assistance to our subscribers every day.

Map of United States with Staff Locations


Carol Harper

Carol Harper

Manager of Education, Training, and Consultation

Carol Harper has been a member of UDSMR’s clinical team since December 2001. As manager of UDSMR’s Education, Training, and Consultation (ETC) department, she manages the clinical and coding services for all UDSMR® software products. Her IRF-focused clinical and coding responsibilities include overseeing chart audits and consultations, as well as developing presentations and webinars. Carol also manages the development of educational resources designed to help IRFs adjust to the ever-changing Medicare regulatory changes. In addition, she works closely with UDSMR’s software developers as part of the ongoing development of the QI credentialing system.

Carol helped develop and implement UDSMR’s remote coding services in 2016 and continues to help manage them, overseeing the benefits and quality these services provide to each participating facility.

 

Clinical Information Specialists

Erin Duffey-Dupree, MS

Erin Duffey-Dupreé, MS

Clinical Support Supervisor

Erin Duffey-Dupreé, MS, has been with UDSMR since December 2005. As the clinical support supervisor of UDSMR’s Education, Training, and Consultation (ETC) department, Erin is primarily responsible for supervising ETC staff; participating in chart audits, presentations, and training efforts; developing workshops and webinars; answering clinical questions from subscribers; and performing other key clinical responsibilities. In addition, Erin is responsible for conducting a final review of all chart audit executive summaries and ETC presentations, and she serves as the backup to ETC’s manager when needed.

Prior to becoming a full-time employee at UDSMR, Erin worked in a large IRF setting as the PPS coordinator and a consultant for UDSMR. She has a bachelor’s degree in therapeutic recreation and a master’s degree in health care management.

Linda Case, CTRS

Linda Case, CTRS

Clinical Support Specialist

Linda Case, CTRS, joined UDSMR in February 2018 as a clinical support specialist. In this role, Linda participates in chart audits, provides on-site consultations, develops and presents workshops and webinars, develops educational materials, and helps subscribers with clinical questions.

Linda’s twenty-five years of experience in inpatient rehabilitation includes various roles in a large freestanding IRF and in the rehabilitation unit of an acute hospital. She uses her experiences as a PPS coordinator, a rehab director, a rehab administrator, and the president of a freestanding IRF to help subscribing facilities understand IRF PPS Medicare regulations and implement operational changes.

Pauline Desjarlais, MSN, RN, CRRN

Pauline Desjarlais, MSN, RN, CRRN

Clinical Support Specialist

Pauline Desjarlais, MSN, RN, CRRN, has been a clinical support specialist since joining UDSMR's clinical team in January 2013. Pauline’s IRF PPS expertise helps rehabilitation facilities understand the payment system and Medicare regulations. She conducts chart audits and shares her knowledge by preparing and conducting webinars, training workshops, and on-site consultations. She also helps develop educational resources and provides clinical support to subscribers as part of UDSMR’s clinical support help desk.

Valerie Gallagher, MHSA, OTR/L

Valerie Gallagher, MHSA, OTR/L

Clinical Support Specialist

Valerie Gallagher, MHSA, OTR/L, joined UDSMR in 2019 as a clinical support specialist in the Education, Training, and Consultation (ETC) department. In this role, Valerie provides clinical guidance, develops educational resources, and conducts on-site consultations, workshops, and audits. She contributes her perspectives and experience in leading interdisciplinary teams toward achieving patient outcomes and helping clinicians apply data analysis toward continuous quality improvement efforts.

Valerie has over twenty years of clinical experience, as well as experience in rehabilitation leadership and professional development as a director of rehabilitation. She received her executive master’s degree in healthcare administration in 2018 from the University of Michigan's School of Public Health Management and Policy.

Heather Girard, PT, MSPT, CSRS, CBIS

Heather Girard, PT, MSPT, CSRS, CBIS

Clinical Support Specialist

Heather Girard, PT, MSPT, CSRS, CBIS, is a clinical support specialist with UDSMR’s Education Training and Consulting (ETC) department. In this role, Heather provides clinical information via telephone and e-mail support, conducts on-site and regional trainings, creates new educational resources, and conducts other specialized services, such as chart audits. One of the newest members of the ETC team, Heather comes to UDSMR with fifteen years of experience in the inpatient rehabilitation field as a physical therapist and a director of therapy services in IRFs.

Janet Patrick, RN, CRRN

Janet Patrick, RN, CRRN

Clinical Support Specialist

Janet Patrick, RN, CRRN, is a clinical support specialist at UDSMR. In this role, Janet provides answers to questions about the IRF PPS. She regularly contributes to the development of educational tools and presentations that further the industry’s understanding of critical regulations. She also conducts chart audits, consultations, and educational workshops and provides IRFs with recommendations and feedback for improving their practices.

Prior to joining UDSMR, Janet was the PPS coordinator at an inpatient rehabilitation facility. In this role, she was involved in all aspects of completing the IRF-PAI, including providing PPS education to staff members, reviewing documentation, creating documentation templates, preparing charts for audit, coordinating with the medical records and patient accounts departments for accurate reporting information, and helping overturn denials.

Brittany Sifuentez, RN, BSN

Brittany Sifuentez, RN, BSN

Clinical Support Specialist

Brittany Sifuentez, RN, BSN, joined UDSMR’s Education, Training, and Consultation (ETC) department in March 2019. Brittany's many responsibilities include conducting chart audits, developing and presenting workshops and webinars, creating educational materials, and answering clinical questions for subscribing facilities.

Prior to becoming an employee at UDSMR, Brittany worked as a floor nurse, a house supervisor, and a PPS coordinator for a fifty-bed freestanding IRF in Oklahoma. She received her bachelor’s degree in nursing from Oklahoma City University in 2011.

 

 

HIM Coding Specialists

Stephanie Johnson, CCS, AHIMA Approved ICD-10-CM Trainer

Stephanie Johnson, CCS, AHIMA Approved ICD-10-CM Trainer

HIM Coding Supervisor

Stephanie Johnson, CCS, is the HIM coding supervisor at UDSMR and a Certified Coding Specialist. Prior to working at UDSMR, Stephanie was a HIM manager and regional coding support for one of the nation’s largest healthcare providers specializing in rehabilitation. She was recruited for the role of corporate coding director for a healthcare corporation, where she managed HIM department managers for two rehabilitation facilities. Stephanie was then recruited by a privately owned rehabilitation organization to fill the role of VP of HIM/coding, where she successfully helped open four new freestanding facilities in Texas and Arizona.

Stephanie has been with UDSMR since 2013 and now supervises the efforts of UDSMR's coding team to provide accurate ICD-10 coding information and education through workshops, chart audits, facility trainings, and educational resources. Stephanie helped develop and implement UDSMR’s remote coding outsourcing service in 2016 and is primarily responsible for supervising a team of coders that code the IRF-PAI and the UB-04 for subscribers.

Ashlea Bade, RHIA, CCS, AHIMA-Approved ICD-10-CM/PCS Trainer

Ashlea Bade, RHIA, CCS, AHIMA-Approved ICD-10-CM/PCS Trainer

HIM Coding Specialist

Ashlea Bade, RHIA, CCS, is a HIM coding specialist at UDSMR. Ashlea joined UDSMR's coding team in 2016 and works with the team to provide accurate ICD-10 coding information and education to subscribers via workshops, chart audits, facility-specific trainings, and educational resources. Ashlea is also primarily responsible for coding the IRF-PAI and the UB-04 for subscribing facilities as part of UDSMR's remote coding services. She works closely with PPS coordinators and physicians to ensure that accurate and specific ICD-10 codes are supported.

Prior to working at UDSMR, Ashlea helped open a sixty-bed inpatient rehabilitation hospital in Indiana, serving as the facility's HIM manager and coder for three years. She has a bachelor's degree in health information administration.

Kim Coble, RHIA, CDIP, CCS

Kim Coble, RHIA, CDIP, CCS

HIM Coding Specialist

Kim Coble, RHIA, CDIP, CCS, is a HIM coding specialist at UDSMR. A member of UDSMR’s coding team since April 2018, Kim is responsible for coding the IRF-PAI and the UB-04 for subscribing facilities as part of UDSMR’s remote coding services. She collaborates with UDSMR’s clinical specialists, facilities’ PPS coordinators, and their physicians to ensure the accuracy of the codes recorded on the IRF-PAI and the UB-04. Kim’s additional responsibilities at UDSMR include conducting chart audits for subscribing facilities and providing education via webinars, workshops, and customized on-site trainings. She also helps develop educational resources that help HIM coders understand the rules for IRF-PAI coding.

Kim’s past work experience includes four years as the HIM director/coder at a forty-bed freestanding inpatient rehabilitation hospital. She earned her bachelor of applied science degree in health studies from Texas Woman’s University.

Anita Debnam, CCS, CPC, AHIMA-Approved ICD-10-CM/PCS

Anita Debnam, CCS, CPC, AHIMA-Approved ICD-10-CM/PCS Trainer

HIM Coding Specialist

Anita Debnam, CCS, CPC, is a HIM coding specialist at UDSMR. Anita joined UDSMR's coding team in 2017 with a focus on providing PPS/ICD-10 training and education related to coding information on the IRF-PAI and the UB-04, conducting chart audits and on-site facility workshops, and designing educational resources. At UDSMR, Anita is primarily responsible for coding the IRF-PAI and the UB-04 for subscribing facilities as part of UDSMR's remote coding services and for answering the ICD-10 help desk for UDSMR's subscribers. She works in tandem with PPS coordinators, program directors, and physicians to ensure the accuracy and completeness of each patient's clinical picture.

Prior to working at UDSMR, Anita was the lead inpatient coder for an IRF. She graduated with honors from ECPI College of Technology.

Kamilla Gibbins, RHIT

Kamilla Gibbins, RHIT

HIM Coder

Kamilla Gibbins, RHIT, is a HIM coder at UDSMR. Since joining UDSMR’s coding team in March 2019, Kamilla has been responsible primarily for coding the IRF-PAI and the UB-04 for subscribing facilities as part of UDSMR’s remote coding services. In this role, she works closely with PPS coordinators and physicians to ensure the accuracy and specificity of the ICD-10 codes recorded on the IRF-PAI and the UB-04. 

Prior to joining UDSMR, Kamilla worked for a forty-bed inpatient rehabilitation hospital in the Dallas, Texas, area and served as its HIM manager for four years. She earned her associate of applied science degree in health information technology from Collin College. 

Linda Govea, RHIT

Linda Govea, RHIT

HIM Coding Specialist

Linda Govea, RHIT, is a HIM coding specialist at UDSMR. A member of UDSMR’s coding team since November 2019, Linda is responsible for coding the IRF-PAI and UB-04 for subscribing facilities as part of UDSMR's remote coding services. She works alongside UDSMR’s clinical support specialists, facilities’ PPS coordinators, and their physicians to ensure the accuracy of the codes recorded on the IRF-PAI and the UB-04.

Linda came to UDSMR with four years of IRF coding experience for a fifty-bed freestanding teaching facility, where she was responsible for educating new PM&R residents on IRF documentation, tiers, and CMS's 60% rule.

Jessica Hocate, RHIT

Jessica Hocate, RHIT

HIM Coder

Jessica Hocate, RHIT, is a HIM coder at UDSMR. Since joining UDSMR’s coding team in early 2019, Jessica has been responsible primarily for coding the IRF-PAI and the UB-04 for subscribing facilities as part of UDSMR’s remote coding services. Her additional responsibilities include working closely with UDSMR’s clinical team while conducting chart audits for subscribing facilities.

Prior to joining UDSMR, Jessica worked as both an acute care coder and a rehab coder. She has an associate of applied science degree in health information management.

Joviane Joseph, RHIT, CCS

Joviane Joseph, RHIT, CCS

HIM Coding Specialist

Joviane Joseph, RHIT, CCS, is a HIM coder at UDSMR. Since joining UDSMR’s coding team in November 2019, Joviane has been responsible primarily for coding the IRF-PAI and the UB-04 for subscribing facilities as part of UDSMR’s remote coding services. In this role, she works closely with PPS coordinators and physicians to ensure the accuracy and specificity of the ICD-10 codes recorded on the IRF-PAI and the UB-04. 

Joviane earned her associate of applied science degree in health information technology from Broward College. Prior to joining UDSMR, she worked for a 126-bed inpatient rehabilitation hospital in the Ft. Lauderdale, Florida, area and served as its lead coding specialist for three years.

 

Appeals Management

Brigid Greenber, PT, MHS

Brigid Greenberg, PT, MHS

Manager of Postdischarge Services and Appeals

Business Development Advisor

Brigid Greenberg, PT, MHS, is the manager of postdischarge services and appeals at UDSMR, as well as its business development advisor. She has thirty years of experience in neurological rehabilitation, therapy services, and department-level, hospital-level, and corporate-level management. Brigid served as area director of therapy for two freestanding hospitals in Fort Worth, Texas, before moving to a corporate position as vice president of rehabilitation services at a Dallas-based rehabilitation organization. There, her responsibilities included ensuring compliance with Medicare IRF standards, utilization management, and quality measures training, accuracy, and outcomes at four freestanding hospitals. She served as CEO for the organization's Fort Worth hospital and was a member of an executive team that managed an LTACH facility.

Brigid's current responsibilities at UDSMR include overseeing UDSMR's census and appeals services, representing IRFs at administrative law judge hearings, and providing consultations and education to postacute care facilities.

MArjorie Mantione, PT

Marjorie Mantione, PT

Clinical Appeals Supervisor

Clinical Support Specialist

Clinical Implementation Specialist

Marjorie Mantione, PT, is the clinical appeals supervisor, a clinical support specialist, and a clinical implementation specialist at UDSMR. She supervises the daily operations of UDSMR’s appeals department in addition to reviewing cases, writing letters of appeal, preparing and representing inpatient rehabilitation facilities at the administrative law judge level of appeal, and submitting cases to the Medicare Appeals Council. She also provides on-site training for the UDS-PRO Doc™ System and conducts chart audits and workshops for UDSMR’s Education, Training, and Consultation (ETC) department.

Prior to joining UDSMR, Marjorie worked in a variety of clinical venues. She worked for eight years in utilization management for an HMO insurance company, where she developed and implemented a utilization management program for outpatient rehabilitation, home care, and SNFs. She later expanded the program through corporate regions, which involved reviewing cases for medical necessity, educating providers on commercial and Medicare criteria, and working directly with medical directors on quality assurance projects.